Technical Support

Technical Support for Toll/Contract Manufacturing Customers


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One of Camger’s greatest strengths is the depth of our industry and technical knowledge. Amongst our technical staff, we have decades of product and process engineering experience. While many of our toll manufacturing customers have their own technical departments, Camger can provide an added dimension of support with our onsite, boots on the ground, experts. Whether it be quality control or as involved as root cause analysis with corrective action determination, both certified as part of our ISO 9001 Quality Management System, we can help!


Our testing capabilities span a variety of physical property and performance categories pertinent to coatings applications. While we don’t use test methodologies for contract-based new product development, these capabilities do help with aforementioned quality assurance, root cause analysis, and even with expanding characterization of your existing products for increased marketability. The majority of our testing capabilities are performed via ASTM industry standards. Further, Camger’s technical experts in collaboration with our customer service department can provide your business with technical support to address product related issues that may arise in the field, with your customers.


See below for a brief table illustrating our technical capabilities as well as features we don’t offer:

Category Capability Available?
Quality Assurance Finished product Quality Control testing
In process Quality Control testing
Quality program design guidance
[for your new products]
Certificate of Analysis (CoA) generation
Batch procedure accountability documentation






Contract Development Contract new product development
Contract new process development
X
X
Physical Property Testing Viscosity measurements
[Brookfield, KU, Zahn, Ford]
pH meter
Gloss
Color Spectrophotometry
Density measurements
% Solids measurements
Flash Point measurements
Ohm meter – electrical resistance measurements









Basic Material Analysis Hegman Gauge - Particle Size Determination
FTIR Spectrophotometry
Digital microscopy



Advanced Analysis GC, TGA, DSC, Mass Spec, XRD, AFM, SEM, etc.
X
Performance Testing Adhesion measurements
[crosshatch, pull off]
Mechanical durability measurements
[abrasion, hardness, & scratch testing]
Flexibility measurements
[Impact testing, Mandrel Bend]
Dry time measurements
QUV testing / analysis








Engineering Support Root cause analysis for customer concerns
Corrective action determination and implementation for customer concerns
Basic product optimization guidance
Basic process optimization guidance




 
Contact Tech Support for Toll Manufacturing

Camger’s focus on quality is number one. Quality has always been wonderful. Most important thing. We don’t want items coming back and with Camger that doesn’t happen.

- David, Specialty Paint Company

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